How to Submit a Booking Request on Scritches

Returning Clients

To avoid being asked to fill out the new‑client paperwork again, please make sure you are signed into your Pet Parent Portal before booking.

If you can’t find your login link, just send us a message, and we’ll resend it.

1. Click “Book Now”

On our main booking page, tap the big green Book Now button.

2. Choose Your Service

Select the service you’d like to schedule.

3. Pick Your Dates

You’ll be taken to a calendar. Select the dates you need care.

4. Add Your Times

After selecting your dates:

• House sitting → enter arrival and departure times

• Drop‑ins or dog walking → choose your preferred time slot

5. New Clients Only

If this is your first time booking with us, you’ll be prompted to complete the new‑client intake paperwork.

6. Add Custom Notes

Use the Additional Notes section to include any specific timing details or special requests.

7. Send Your Request

Click the green Send Booking Request button.

8. Watch for Email Updates

You’ll receive:

• A confirmation that your request was submitted

• A second email once your booking is officially approved

• An invoice email

Payment Information

Payment is required to reserve your spot.

Please submit payment as soon as possible, and no later than two weeks before the start of your booking.

If your booking begins in less than two weeks, payment is due immediately.

We currently accept:

• Scritches Pay

• Venmo

• PayPal

• Cash

• Checks